Student Solution

-->

"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

1 University

1 Course

1 Subject

Discussion Board 1 Chapter 5

Discussion Board 1 Chapter 5

Q Do you think there is a relationship between employee motivation and customer experience? Why or why not?

View Related Questions

Solution Preview

Simply said. You want your staff members to take an interest in the business and the brand. Businesses with highly engaged staff outperform their rivals by 147%. Employee turnover rates are higher in firms with disgruntled workers since people always depart. They will seek out businesses more concerned with their welfare and well-being. A hazardous atmosphere can only be tolerated for so long by people. You must fill open roles when staff goes. It is difficult for everyone to stay on top of the workflow if you do not have a solid base of experts in your field.